Technical English (1st year B.Tech), Unit -1: Introduction to Communication, *Important one mark questions and answers
Technical English
(1st year B.Tech)
Unit -1: Introduction to Communication
*Important one mark questions and answers
1. Mention the origin of the word ‘Communication’.
The word ‘Communication’ comes from the Latin word ‘communicare’, which means ‘to share’, i.e., to share information, ideas, and knowledge between a sender and a receiver.
2. Define language.
Language is a system of words and sounds to communicate ideas in a meaningful way.
3. Name the linguists who classified the seven characteristics of language.
Famous linguists named Noam Chomsky and Ferdinand de Saussure.
4. Elucidate on borrowing process in language.
Taking over words from other languages such as ‘alcohol’ from Arabic and ‘boss’ from Dutch.
5. List major formal communicative skills.
The four major communicative skills are listening, speaking, reading, and writing (LSRW).
6. What is assertive communication?
It is the ability to convey ideas and information in an uninhibited, clear, and direct way.
7. Descriptive gestures refer to?
It refers to indicate the Size of the objects.
8. Name any two modes of communication.
Formal and informal, oral and written, internal and external.
9. Kinesics is the study of ……… movements.
Body’s physical movements.
10. Categorize different proxemic zones.
Edward T. Hall (1966) divides space into four distinct zones. They are Intimate, Personal, Social, and Public.
11. What does lean backward posture convey?
It conveys defensive mode or disinterested mood.
12. Enumerative gestures refer to…..
They refer to indicating Numbers.
13. An example of irritating gestures those are to be avoided.
Playing with a ring, twisting a key chain, clasping hands tightly, or cracking knuckles.
14. Define external communication.
All official, technical, or professional communication with people outside the organization is known as external communication.
15. Mention few intrapersonal barriers.
Wrong assumptions, varied perceptions, differing background, wrong inferences, blocked categories, categorical thinking are few notable intrapersonal barriers.
16. Explain empathy in communication.
It is the ability to understand an issue from another’s point of view.
17. Who are ‘misoneists’?
Closed-minded people are misoneists.
18. How to overcome limited vocabulary barrier?
One should make constant efforts to increase one’s vocabulary by regularly reading a variety of books and listening to native speakers of the language.
19. Mention few basic facial expressions.
The six basic facial expressions are happiness, surprise, disgust, fear, anger, and sadness.
20. Eyes are considered as ………
Eyes are considered to be the windows of the soul.
21. Who are ‘pansophists’?
People who feel that they ‘know it all’ are pansophists.
22. What is Noise in the channel?
Noise is any unwanted signal that acts as a hindrance in the flow of communication.
23. What is Communication Selectivity?
When the receiver in a communication process pays attention only to a part of the message, he/she is imposing a barrier known as Communication Selectivity.
24. Noise can be classified as ____________________
It can be classified as channel and semantic.
25. What is channel noise?
Channel noise is any interference in the mechanics of the medium used to send a message.
26. What is semantic noise?
Semantic noise is generated internally, resulting from errors in the message itself.
27. Define Internal Communication.
Communication within organization is known as internal communication.
28. What is proxemics?
Proxemics is the study of physical space in interpersonal relations.
29. What is Chronemics?
Chronemics is the study of how human beings communicate through their use of time.
30. What are portmanteau words?
Words made by combining the sound and meaning of two different words.
E.g.: Netiquette = net + etiquette
31. What is back formation of a word?
If a word of one type, usually a noun, is reduced to a word of another type, usually a verb, like opt from option is called back formation of a word.
32. What are onomatopoeic words?
The words containing sounds similar to the noises they describe are called onomatopoeic words. E.g.: buzz, drizzle, murmur
33. What is Communication Competence?
It is the ability to express views in an effective manner, enabling one to achieve goals and enhance relationships.
34. What is a referent?
Every symbol (word) is attached to a particular thought or thing, called a referent.
35. What is grapevine communication?
Informal communication within any set-up is known as the grapevine communication, referring to rumour and gossips.
36. Descriptive gestures refer to……….
It refers to indicate the Size of the objects
37. Symbolic gestures refer to……….
It refers to indicate the Abstract concepts
38. Locative gestures refer to……….
It refers to indicate the Location of an object
39. Emphatic gestures refer to……….
It refers to indicate the Emphasis
40. Mention examples for postures that are found in your textbook.
Slumped posture – low spirits
Erect posture – high spirits, energy, and confidence
Lean forward – open, honest, and interested
Lean backward – defensive or disinterested
Crossed arms – defensive and not ready to listen
Uncrossed arms – willingness to listen
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